How This FAQ Works for You
Most questions we hear from Bangladesh come down to three things: how to put money in, how to take it out, and what to do when something doesn't look right on the account. This page covers all of that directly. For deposits, you send from your bKash, Nagad, or Rocket app to the account number shown in the cashier — confirm with
your PIN and the balance updates. Withdrawals go back to the same wallet you deposited from; we verify the wallet matches your registered account before releasing funds. If you're on mobile in Dhaka or anywhere else in Bangladesh, the account pages load the same way as desktop — no separate app needed for account management. For anything not covered here, our support
team is reachable via live chat and email. Access and eligibility depend on local law and your region.
- bKash deposit path
- Nagad withdrawal
- Rocket account match
- Live chat support